
For years, TRU has organized with riders who use Metro’s Access Paratransit vans and allies including Stop Veolia Seattle, Washington ADAPT West and Disability Rights Washington, to demand higher standards of service so that everyone can get where they need to go reliably and with dignity.
A 2017 audit showed what we already knew: Access riders are often picked up and dropped off excessively late or early, and what should be a short ride can turn into a long, winding, exhausting trip around King County. Why? Because the private transportation companies Metro contracts with to provide this service too often put profit over the needs of transit riders and workers.
Well, last Friday we won a major victory when Metro signed a new Access contract that will go into effect on November 1st. Most critically, the new contract will more strongly enforce pick-up and drop-off time windows and the time riders spend on board. Customer service will be handled directly by Metro, instead of by a private corporation with clear conflicts of interest.
We are thrilled that Veolia Transdev, a notorious corporate bad actor that profits off of privatizing transportation and water systems around the world, lost their bid to continue operating Access service in King County. Instead of Metro dealing with three separate entities that are often at odds with each other, there is now just a single contract with MV Transportation, enabling better transparency and accountability.
We’re not totally satisfied, of course. We wish the contract were still stronger, and ultimately we believe Access service should be brought in-house and run directly by a public agency, with higher service standards for riders and higher labor standards for drivers. We will continue to monitor performance and organize with Access riders, especially to achieve equity for riders who are nonverbal or speak English as a second language. But all told, the new contract is a big step forward, and one that would not have happened without persistent effort and pressure from Access riders and allies. So let’s celebrate this victory!

On Thursday, March 14, we learned that Sound Transit has
Who really holds power in Seattle, King County, and our region? How do they wield it? How can we act strategically to win as much as we can, while also building new democratic, accountable power for people-powered movements? Join us at 1:00pm on Saturday, March 2, to explore these questions at TRU’s Annual Event & Meeting. We’ll draw some lessons from recent victories and defeats and discuss what comes next.
The closure of the Alaskan Way Viaduct was hyped as a potential traffic disaster that Seattle would have to endure for three weeks. Instead, we saw more people biking, walking, and riding transit, and a wonderfully quiet downtown.
Today the Seattle Mariners announced the “Home Base Partnership” to create a several million dollar revolving fund for eviction assistance and prevention, a move housing advocates say is a response to public pressure and a victory for community organizing.
What happens when you can’t afford a transit fare and you need to get to a doctor appointment, a job interview, or a shelter? Maybe you pray that the bus driver will be kind and let you board. Or maybe you get caught by fare enforcement, slapped with a steep fine and kicked off the train far from your destination. Maybe you ask passers-by for change and bear their suspicious looks. Maybe you’re lucky enough to find a service provider to give you a free ticket or two. Or maybe you just end up walking for hours.